Warranty & Information
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
GUARANTEE
We certify that the DIVINE and GRANDEUR watches are guaranteed against defects in material and workmanship for 2 YEARS from date of purchase.
GRANDEUR Pocket watches, which are guaranteed against defects in material and workmanship for 12 MONTHS from date of purchase.
Within this period regulation, adjustment, repair or replacement will be carried out without charge except in the case of damage caused by accident or lack of care.
This guarantee does not exclude any other statutory rights a consumer has under the trade practices act 1974.
NOT COVERED UNDER GUARANTEE
Wear and tear on the case, band, glass, crown, pushers and plating.
Water damage when it is not clearly designated on the case back or dial as a suitable watch.
Avoid contact with perfumes, sprays and chemicals.